Our Partnership is Rare
We understand the unique challenges individuals and their families face, and are committed to bridging the gap between the development of innovative therapies and the delivery and support services required for their optimal use by those who need them most.
Our team understands the incredible investments you’ve made and obstacles you’ve overcome to bring a rare disease treatment to market, and it’s our job to help you successfully launch and manage it throughout its lifecycle. We know what we do impacts your reputation, and we take that responsibility very seriously.
Learn How We Launch
PANTHERx’s dedicated teams work collaboratively with our manufacturer partners to ensure launch excellence and launch success. We eagerly share the knowledge we have gained in launching over 35 rare treatments so far. Our approach to launch is systematic yet flexible, and delivers these benefits to you.
Planned and managed over 35 rare disease launches to date
- As the rare disease launch experts, our dedicated, experienced teams guide you through the complexities to aid in your decision making
- Navigate the evolving rare disease landscape with confidence, guided by a partner with a proven methodology and successful track record
- Access to comprehensive support from planning to execution for a smooth and efficient introduction to the market
Proven experience and infrastructure solely focused on rare disease product launches
- PANTHERx is focused on successfully launching and sustaining rare disease products utilizing our RxARECARE model that provides consistent and reliable outcomes
- Benefit from our experienced team to anticipate and manage the complexities of today's commercial launches
- Leverage our robust and proven infrastructure to ensure a smooth and efficient launch process
PANTHERx has a dedicated Implementation Team that starts and stays with you throughout launch planning and execution
- Pharmacist-lead team
- Skilled project managers
- Defined and collaborative business rules document management
- Data specifications to meet your goals and objectives
- Sustained support post-launch
Custom-built programs to address the unique needs of your product and patients
- Unmatched design and implementation capabilities tuned specifically to the unique requirements of your rare disease product launch
- Differentiate your brand with tailored solutions for patient access, education, and support
Our RxARECARE teams and capabilities are designed and built specifically for rare disease launches
- Our operational excellence consistently recognized with industry-leading patient satisfaction scores and awards
- Launch with confidence—even if it's your first time—supported by experts committed to your success
Account Management team aligns with your vision and ensures the support to realize it
- Dedicated Account Management support helps to continuously optimize your program
- Your Account Management team also advocates for you within PANTHERx to ensure your voice is heard and your unique needs are consistently addressed
Customizable data and reporting capabilities help generate insights, monitor performance, and course correct
- PANTHERx’s SWFT™ platform collects more data than most manufacturers have historically used
- Manufacturers can use our advanced data gathering, reporting, and insights capabilities to improve decision making and forecasting
- PANTHERx data allows our clients to gain valuable insights into market trends, patient care and behaviors, population health, payer policies, and product performance
Learn How We Care
PANTHERx Rare cares immensely about the patients and their families that we serve. We also care about the people who work at our pharmaceutical partners as we work to earn their trust every single day. We do this through our sole focus on rare diseases, our commitment to innovative program customization and operational capabilities, and our investment in dedicated experts across the company.
Patient Engagement Services
Empower people for better health
Empower people for better health
- Expert guidance for patients and caregivers to correctly use medication and set treatment expectations
- Personalized patient driven clinical counseling by expertly trained pharmacist utlizing customized call guides
- Convenient text and mobile app reminders and easy access to information regarding the patient’s prescription
Prescription Management
Optimize medication use
Optimize medication use
- Our counselors proactively maximize therapeutic benefits for each patient while minimizing side effects through weight-based dose optimization and titration management
- Proactive patient outreach ensures timely refills and addresses potential issues before they arise
Access Services
Overcome barriers to affordability & access
Overcome barriers to affordability & access
- Navigating the prior authorization process to get patients on therapy quicker
- Advocating with HCPs through the appeals process
- Assisting patients with available financial support options
- Ensuring continued access by proactively managing reauthorizations
Fulfillment Services
Ensure swift & secure medication deliveries
Ensure swift & secure medication deliveries
- Priority Overnight Delivery:
Medication delivery to the patient’s doorstep or prescriber’s office - Temperature-Validated Shipping Solutions:
Ensuring medication integrity during transit - Shipment Tracking Reminders:
Keeping you informed about your medication delivery - Internal Logistics Monitoring:
Ensuring the integrity of our supply chain from order to delivery
Data, Reporting & Insights
Customized to improve product lifecycle management
Customized to improve product lifecycle management
- Daily Reports:
Timely updates on patients, prescriber, and payer use of your medication - Manufacturer Dashboards:
Collaborating to give you enhanced and timely data visibility - Pharmacovigilance Reporting:
Monitoring and reporting on medication safety - Patient Reported Outcomes:
Gathering and utilizing patient feedback for insights and continuous improvement
Additional Services
Hub Services
Empowering People for better Health
Empowering People for better Health
- Branded/co-branded manufacturer programs deliver precise messages to patients, caregivers, and HCPs
- Free goods dispensing ensures access to essential medications, so patients start therapy quicker with a reduced financial burden
- Partnering with manufacturers to deliver patient education and support resources to enhance the patient/caregiver’s end-to-end experience with the brand
- PANTHERx further empowers patients by deploying a dedicated advocate to address their individual needs
Expanded/Early Access Programs (EAP) Services
Efficient and Patient-Centric Assistance
Efficient and Patient-Centric Assistance
- Streamline the onboarding process for EAP programs, such as intake and eligibility verification
- Comprehensive dispensing services ensure accurate and timely medication delivery to the patient/HCP
- Coordinate supply and resupply to support continuous treatment
- Assure adherence to the protocol while supporting prescribers, their office staff, and patients throughout the EAP process
It Begins With You
Dedicated to Rare, Committed to You.
I want to say “THANK YOU SO MUCH” for taking on our program and doing a great job so far to ensure that our community is having a positive first-time experience with PANTHERx as their new specialty pharmacy. I am impressed by the great work the team is doing. The team has been so diligent, caring, and efficient through this whole process.
It is very impressive to see your team rally and continue to find ways to improve the processes to better serve more patients than we have ever before. Thanks for your leadership and commitment.
I cannot express how much I appreciate all you guys do to help our patients. You are an amazing team and feedback like this on the support they receive is a testament to the team’s commitment to these patients. This is incredible! THANK YOU!
Medications and Treatment Resources
We’ve helped to redefine care in these rare and devastating diseases.
