Manufacturers

Sustained rare therapy success delivered with empathy

We pioneered the Rare Pharmacy model

Founded in 2011, PANTHERx is the largest independent specialty pharmacy focusing solely on rare and orphan therapies. Our RxARECARE® approach, shaped by the daily realities of rare diseases, gives us the privilege of engaging with patients more deeply and more often than most pharmacies to provide individualized care to each patient.

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Personalized care and reliable service with a focus on rare

Just as each patient has unique needs, so does each rare treatment. Each therapy we support has a dedicated team comprised of experts who build 1:1 relationships with the patients and caregivers who rely on them. In our experience, rare journeys need individualized, data‑driven models and infrastructure to deliver the right intervention, at the right time, using a patient’s preferred channels.
Hear PANTHERx patient stories that show what our hyper-personalized RxARECARE® approach feels like in practice.

Empowering prescribers and patients

With our deep therapy expertise and a team that never stops advocating for patients, we make care more personal and less overwhelming. And by easing the path for patients, we help prescribers focus on treatment and support our manufacturers’ therapies with customized programs using our clinical skills, data-driven interventions, and genuine human connections for a sustained impact on patients.

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Trusted by manufacturers

Hear from rare disease leaders at Upsher-Smith about why they chose PANTHERx.

RxARECARE

Care as unique as the people we serve

We listen, learn, and tailor our approach to each patient’s journey, creating individualized care plans that turn complex therapeutic protocols into compassionate, human experiences.
Happy family on beach

RxARECARE

Care as unique as the people we serve

We listen, learn, and tailor our approach to each patient’s journey, creating individualized care plans that turn complex therapeutic protocols into compassionate, human experiences.

RxARECARE illustrative bubbles
RxARECARE illustrative bubbles

Our RxARECARE approach redefines patient support with a therapy-specific, highly personalized care program and fully coordinated clinical services that align with prescribers’ needs and patient preferences.

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SWFT

The custom built clinical support platform for PANTHERx

SWFT integrates with our medication dispensing system and pharmaceutical manufacturers’ hub client resource management systems to enable dynamic patient case management.

Precision services at scale

PANTHERx combines established-company resources with small-company responsiveness and attention to detail. We’re proactively making investments to continuously improve, sustain high quality, and deliver patient-centric innovations.

We deliver a range of integrated services as part of our patient care collaborations with manufacturers:

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Access

We help patients navigate coverage, approvals, and affordability to reduce unnecessary delays.
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Cell and gene therapies

Specialized clinical management and coordination tailored to the unique needs of complex and advanced therapies.
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Data, reporting, and insights

Actionable data and reporting to help track patient progression, adherence, and overall program performance.
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Expanded/early access programs

Support for patients to access therapies before full commercialization.
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Hubs

We integrate with hub services to streamline enrollment, communication, and ongoing support.
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Launch readiness

Strategic support to prepare for therapy launch, including patient onboarding, access planning, and operational readiness.
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Medication fulfillment

Reliable, high touch dispensing and distribution designed for rare and complex therapies.
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Prescription management

Efficient prescription intake, processing, and coordination to ensure a smooth and timely patient journey.

Manufacturer Resources​